Reliance General Insurance
Reliance General Insurance is one of India's leading general insurance companies. The
company's GDPI has continued to grow at a robust 19% (CAGR) from FY15 to FY22. In FY22, the
Company did business worth ₹95 Billion of premium with a 13% year-on-year growth. Today, its
net worth is ₹23 Billion and AUM ₹145 Billion. Reliance General Insurance is one of the fastest
claim settlers in the GI industry, with 99% of claims being paid within three months of claim
intimation. It also has one of the lowest customer grievance ratios in the industry at 0.03%.
The Company offers a well-rounded and comprehensive bouquet of products including Motor
Insurance, Health Insurance, Travel Insurance, Home Insurance, MSME/SME Insurance, Liability
Insurance. It provides customized solutions to meet the protection needs of each customer.
br>
Reliance General Insurance is at the forefront of innovation. With customer-first innovation, it
has made customers' insurance experience a delightful and smooth transition to the user-
friendly digital space.
From on boarding to servicing, Reliance General Insurance's entire
process is fully digital. So, when the pandemic brought in an instant change in the customers'
preferences, where they switched from offline to online, the Company witnessed a massive
hike in its digital sales as it was well prepared to respond to this imperative shift. It had already
put systems in place that could enable a large-scale digital push from digital claims processing
to video-call based claims assessment etc
Reliance General Insurance's mission is to leverage conversational commerce capabilities with
tech innovations such as AI, IoT and speech recognition to connect with all its consumers.The
Company firmly believes in mitigating risk for developing a long-term customer relationship.
Reliance General Insurance is a force to reckon with in the BFSI sector in India with -
more than 7 million happy customers
more than 67,000 intermediaries
131 branch offices